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Bluebird Care launches staff app to improve home care delivery

Care teams at Bluebird Care Maidstone can access critical information more quickly, to improve the delivery of front line care and support in customers' homes following the launch of the new Staff Guide App.

The mobile Staff Guide App was created by Bluebird Care, drawing upon feedback from care teams at workshops across the UK. The app uses a quality search function as well as different colours, formats and imagery to display information that can be read easily and found quickly.

Bluebird Care is a national provider of care in the home. The company works alongside customers, their families, social services and the NHS to ensure each person receives the very highest quality of care. Bluebird Care specialise in working with customers who live with dementia, physical disabilities and many other acute and chronic conditions.

Mel Marriott, Care Manager at Bluebird Care Maidstone, said: "In the last few years Bluebird Care has harnessed technology to create innovative new ways of improving care in order to free up care assistants to spend more time with the people they care for. By combining home care expertise with mobile app capability, Bluebird Care continues to empower its care teams to deliver excellence in care.

"The aim is to support staff and make them feel more confident that they can access the information they need speedily when they are providing care, on training or looking to refresh their knowledge. The app itself gives care teams instant access to a comprehensive library of information and resources they require, such as how to drain a catheter or the correct way to administer medication."

The staff guide app can connect to vital data without internet access or mobile phone reception, making it extremely accessible no matter where care team are delivering care. No other care provider currently has access to this type of mobile information resource tool.

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