About our site and its terms of use

These terms of use (together with the documents referred to in them) set out the basis on which we operate this website: www.brightcopperkettles.co.uk  (“our site”). They describe our obligations to you and your rights while you’re using our site, as a guest or as registered user, and whether you’re accessing, browsing, making purchases or downloads from our site.

Please read these terms of use carefully. You may wish to print a copy of them for future reference.  You can request a copy by emailing us at info@brightcopperkettles.co.uk

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you don’t agree to these terms of use, please don’t use our site – this is the only way to prevent our terms of use from applying to you.

Other places with additional terms that might affect you

These terms of use refer to the following additional terms, which also apply to your use of our site:

Our privacy policy

This sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you confirm that all data provided by you is accurate. Our privacy policy also sets out information about the cookies on our site.

Our Acceptable Use Policy

This sets out the permitted and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.


All notices from you to us must be in writing and sent to us by email to: info@brightcopperkettles.co.uk and all notices from us to you will be displayed on our website from time to time or notified to you using the email address that you supplied us with during the registration on our site.

For any other services we might offer and you decide to request, we’ll provide you with separate and relevant terms and conditions of business in relation to those specific services. (We do not currently provide any other paid for services through our site apart from those already listed.)

Who are we?

www.brightcopperkettles.co.uk is a site operated by the Bright Copper Kettles CIC (“we” or “us”).

We’re a limited company registered in England and Wales with registration number 09950048 as a community interest company, and our registered office is at 133 Northampton Road, Wellingborough, United Kingdom, NN8 3PN

Changes to these Terms

We may revise these terms of use and the documents referred to in them at any time by amending this page. Any changes are also binding on you so you may want to check this page from time to time to make sure you continue to be comfortable with our terms.

What you’ll find on our site and what it means if we change what’s on it

We strive hard to ensure that the content we put on our site is helpful, valuable to users and that it remains relevant. We do update our site from time to time, and we may change the content and documents referred to on it at any time. We don’t guarantee or imply by any means or at any stage that the materials on this site are fully up to date, accurate or complete and we’re not obliged to do so. But we do make significant efforts to ensure that they are.

In the same way, we don’t guarantee that our site, or any content on, or referred to on it, will be free from errors or omissions, however, we make considerable efforts to ensure that there are no material errors or omissions.

Accessing our Site

Your visits and your custom matters to us. So there’s no charge for using our site and we really hope you like it and come back often.

We try to ensure that whenever you need us, the site is accessible and fully working. However, we don’t and can’t guarantee that it, or any content on it, will always be available or be uninterrupted. Like most other commercial websites, access to our site is permitted on a temporary basis and if we have to, we’re allowed to suspend, withdraw, discontinue or change all or any part of our site without notice. If for any reason our site is unavailable at any time or for any period then we’re not liable to you for that fact – although we’ll always try to get everything working smoothly as early as we can.

We hope you always find our site easy to get to and that everything works perfectly when you get here – we spend a lot of time trying to ensure that you always get a good experience when you do and that we’re compatible with all the usual browsers and platforms that our clients usually expect. We can’t control what you use to reach us or how you operate it, so that part of getting to our site is up to you and for you to manage.

You’re also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Our site is directed at people residing in the United Kingdom. We don’t and can’t represent that content available on or through our site is appropriate or available in other locations. We may limit the availability of our site or any service or product described on our site to any person or geographic area at any time. If you’ve chosen to access our site from outside the United Kingdom, then this has to be at your own risk.

The Activity Coordinators Toolbox membership enables access to other parts of the site that is otherwise not accessible to you.

The Activity Coordinators Toolbox membership

What is The Activity Coordinators Toolbox?

Bright Copper Kettles’ The Activity Coordinators Toolbox is a year-long membership club that makes it easy for you as a business ,or individual, to confidently plan activities your service users will love. Over the last five years our Founder, Caroline J Benham has built an internationally recognised Community Interest Company, having poured all of her learnings into a treasure trove of resources and support, including a beautifully designed Calendar of Special Days and Events, Sections for Meaningful Activities, Hobbies and Interests, as well incorporating important aspects of care, such as, Nutrition and Hydration.  The Activity Coordinators Toolbox membership enables you to access areas of the site which would otherwise not be accessible to you.

How do I become a member?

Any individual, such as;Activity Coordinator, Lifestyles Manager (or similar role), Care Home Owner or Care Home business representative over the age of 18 can apply for The Activity Coordinators Toolbox membership. To enable us to process your order, you will need to provide us with your e-mail address. We will notify you by e-mail as soon as possible to confirm receipt of your membership application for The Activity Coordinators Toolbox and to confirm details. Just to be clear, this correspondence does not constitute a contract between us.

Registration with The Activity Coordinators Toolbox and payment of the price for the membership services represents an offer on your part to purchase the membership, which will be accepted by us only when a confirmation of acceptance is sent by us. Only at this point is a legally binding contract created between us.

By becoming a member you agree to giving us up to date and accurate information, including payment details and you agree to contact us if this information needs updating.

How long will my membership last?

We offer renewable, annual membership, so your membership will last as long as you want it to. (minimum 12 months)

How much does it cost?

The price payable for membership that you order are as set out on our website and will be confirmed in your confirmation email and may vary from time to time.  For corporate memberships, please contact us for a quotation.

How can I cancel my membership?

You can cancel the service at any time after the fee has been paid by giving us a months’ notice by email: info@brightcopperkettles.co.uk


What will happen if you fail to pay?

When you purchase a corporate membership, if you fail to pay by the required date, we will write to you to ask you to make up the payment.

Unfortunately, if you then fail to pay this amount within 7 days of receiving such a request from us, your The Activity Coordinators Toolbox membership will be terminated immediately.

Paying your membership

We accept payments by Paypal or Stripe, which is an easy and convenient way for you to pay. Your membership fees are collected from you by us by Paypal,or Stripe, once you join and are non-refundable under any circumstances. Alternatively, you may make your payment via BACS and to do this you will need to request an invoice from us by email info@brightcopperkettles.co.uk


Cancellation rights

Either of us can cancel the membership at any time. (You can email us at info@brightcopperkettles.co.uk if you wish to cancel.)

Your Account and Password

If at any point you choose, or you’re provided with, a user identification code, password or any other piece of information as part of our security procedures, you agree to always treat this information as confidential and never to disclose it to someone else.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you’ve failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@brightcopperkettles.co.uk

Reproduction of materials and/or designs

Sorry, but our designs and materials belong to us (Intellectual Property Rights)

The content, designs and ideas represented on our site have been enthusiastically and painstakingly created by us and we’re really proud of them. We’re delighted to share them with you and we’ve designed them with your needs and requirements in mind. Please don’t copy them. Legally, we own them and all intellectual property rights on our site and in the material we’ve published on it – they’re rights recognised by copyright laws and treaties around the world and we reserve them all.

Except for digital content that we’ve expressly provided to you so you can complete it, for example to use as a template or handy form/questionnaire, you mustn’t in any way modify the paper or digital copies of any materials you print off or download from our site. The same rules apply to our illustrations, photographs, video or audio sequences or any graphics.

Of course, any .pdf or doc that is provided for you to use with your own clients can be downloaded, printed and photocopied, but you must ensure that our credits are maintained, where present in the original copy.

You should always acknowledge us (and / or any identified contributors) as the authors of content on, or taken by any means from, our site.

Hopefully it will never come to this, but we have to point out that if you breach these terms of use, your right to use our site immediately ends. We may even have to insist that you return or destroy any copies of materials you’ve made in breach of our rights.

It’s not legal advice

There’s a lot of great information on our site. We’ve packed it full of helpful material including reliable information about your job role, dementia and the care of older people, and that is what you’ll find throughout our site: information, not legal advice.

Limitation of our Liability

To us, it’s an unthinkable thought that anything we do on this site could ever cause death or personal injury to anyone, but by law, we’re obliged to acknowledge that nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Bear with us, we’re also obliged to point out the following (much of which is relevant to the point we made earlier about you not finding legal advice, only information, on our site):

  1. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may otherwise apply to our site or any content on it, whether express or implied.

  2. We won’t be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:


  1. Use of, or inability to use, our site; or

  2. Use of or reliance on any content displayed on our site.


  1. Whatever the purpose of your visit to our site and however you intend to use us, we just need to point out that we only provide our site for domestic and private use (including by businesses seeking information). You agree not to use our site for any commercial or business purposes, and we have no liability to you for: