Every resident’s box was shaped long before they moved in.
By the work they did. The routines they lived by.
The responsibilities they carried. The roles that mattered to them; parent, partner, worker, carer, organiser, provider.
Their box holds memories, habits, preferences, and values that didn’t disappear just because their circumstances changed. When we remember this, it becomes easier to see residents as whole people, not just as participants (or non-participants)